KYC (Know Your Customer) is 88e8 Ramen's identity verification process. It keeps your account secure and enables larger withdrawals. Follow the steps below:
- Log In and click the profile icon, then navigate to the "Verification" section.
- Take a photo of your ID — a National ID (NID), passport, or driving licence, any one of these will do. You will need to upload photos of both the front and back.
- Take a selfie – Upload a clear selfie holding your ID document.
- Proof of Address (Optional, but required for withdrawals over ৳50,000) – A utility bill, gas bill, or bank statement no older than 3 months.
After submission, it usually takes 12–24 hours for verification to be completed. It can be even faster on business days. You can continue betting normally while verification is in progress. If your photo is blurry or the details don't match, support will ask you to re-upload.
Forgetting your password is completely normal — nothing to worry about. Recovering access to your 88e8 Ramen account is straightforward:
- on the login page Go to the login page and click the "Forgot Password?" link.
- Enter your registered mobile number or email address.
- A 6-digit OTP It will arrive — and must be used within 5 minutes.
- Set a new password using the OTP. Your password must be at least 8 characters long.
If your registered mobile number is no longer active, contact our support team directly. Once your identity is verified using your NID or passport, the team will assist you in recovering your account. This process typically takes 2–4 hours to complete.
88e8 Ramen believes gaming should be fun, not stressful. That's why we offer several Responsible Gaming tools available:
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits. Decreases take effect immediately; increases require a 24-hour waiting period.
- Session Time Limit: Set a time limit for your session in advance – you'll get an automatic alert when it's up.
- Betting Limit: Set a maximum stake amount per bet.
- Cooling-Off Period: Take a temporary break ranging from 24 hours to 30 days.
- Self-Exclusion: Suspend your account for anywhere between 1 month and 5 years.
- Reality Check: A pop-up will periodically remind you how long you've been playing.
All tools are accessible via Settings > Responsible Gaming. Activate any of them by confirming with an OTP.
An accumulator – or "acca" – is a type of bet where you add multiple selections to a single bet slip and the odds multiply together. If any selection loses, the entire bet is lost; but if all selections win, the payout can be substantial.
How to do it:
- Go to the Sports Betting section and select your first match and outcome – it will be added to your bet slip.
- Continue adding selections from different matches (up to a maximum of 20).
- Select the "Accumulator" or "Multi" tab on the bet slip.
- Enter your stake amount – your potential winnings will be shown instantly.
- Click the "Place Bet" button.
Example: If three matches have odds of 1.80, 2.00, and 1.90 respectively, the combined odds will be 1.8 × 2.0 × 1.9 = 6.84. A ৳100 bet would return ৳684.
Two selections from the same match cannot be added to an acca. Adding matches from the same tournament may trigger a system warning in some cases.
Yes, 88e8 Ramen's referral program is a great way to earn. Both you and your friend will receive a bonus for every successful referral.
Where to find your referral link:
- Log in and go to the "Referral" or "Refer a Friend" section in your profile menu.
- Copy your unique referral link or code.
- Send that link to your friend – when they click it and register, the referral code will be applied automatically.
Bonus details:
- Once your friend registers and makes their first deposit (minimum ৳500), you'll earn ৳250 referral bonus.
- Your friend will receive a welcome bonus plus an additional ৳100 Referral rewards.
- You can also earn a revenue share from your friend's monthly betting activity at a set rate (see details on the Rewards page)।
If someone attempts to claim referral bonuses by registering multiple accounts, both accounts will be suspended. Referral bonuses are credited to your cash balance and can be used to meet wagering requirements.
Enabling Two-Step Verification (2SV) means that even if someone knows your password, they still can't access your account — a verification code will be sent to your mobile every time you log in.
Steps to enable:
- Log in and go to Profile > Settings > Security.
- Enable the "Two-Step Verification" option by toggling it on.
- A verification OTP will be sent to your registered mobile number — enter it to confirm.
- From then on, every login will require a 6-digit code sent to you by SMS.
Extra security tips:
- Change your password at least once every 3 months.
- Never share your login code or OTP with anyone.
- If you log in from an unfamiliar device, make sure to log out when your session ends.
- If you receive a suspicious login notification, change your password immediately.
To disable 2SV, follow the same steps and toggle it off — OTP verification will be required to confirm.
There are two common reasons an account gets locked:
- Repeated incorrect password attempts: Five consecutive incorrect password attempts will lock your account 30 minutes your account is automatically locked. You can try again after 30 minutes or proceed to reset your password.
- Security alerts or policy violations: You will receive a notification by email or SMS indicating the reason for the lock.
Quick fix options:
- Start by trying the "Forgot Password?" option to reset your password.
- If the issue persists, contact us via live chat — 24/7 active.
- Support will verify your identity and may request your NID or date of birth if needed.
- General Account Lock Support Within 15–30 minutes can resolve the issue.
If your account is locked due to a policy violation, the investigation may take additional time. Attempting to open multiple accounts puts both at risk of permanent suspension.